Overview
Shipping Policy:
At https://pjonlineshop.com, we strive to provide timely and reliable shipping for all our customers.
4.1. Processing Time
All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
4.2. Shipping Time
The estimated delivery time is 5-7 business days from the date of shipment. Delivery times may vary depending on your location and external factors beyond our control.
4.3. Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
4.4. Delayed or Lost Packages
If your order is delayed or lost, please contact our customer service team, and we will work to resolve the issue as quickly as possible.
4.5. Contact Us
For more information about our shipping policy, please contact us at 9495110447 or [email protected].
Return & Refund:
Return and Refund Policy
At https://pjonlineshop.com, we strive to ensure customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.
2.1. Returns
You have 5 days from the date of delivery to return an item. To be eligible for a return, your item must be unused and in the same condition that you received it, including original packaging.
2.2. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 10 days, depending on your card issuer’s policies.
2.3. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
2.4. Contact Us
For more information about returns and refunds, please contact us at 9495110447 or [email protected].